1.General

Firstlink Insurance Brokers (Pvt) Ltd recognises the importance of protecting your personal information and your right to having  your personal information kept in private. Firstlink ensures that it adheres to all applicable data protection laws and has the implemented safeguards to ensure that your personal information is kept safe from unauthorized access.

This privacy policy relates to the collection and use of personal information you may supply to us through our website. This policy governs the manner in which your personal information will be dealt with.

2. Personal Information

Personal information is any information relating to an identifiable natural or juristic person. Examples are gender, telephone number, email, home address.

3. What personal information do we collect from you

3.1 Firstlink collects and processes different types of personal information in order to provide our services to you, which information is collected transparently throughout our various processes.

3.2 If you decide to engage with us or to use any of our services, you are thereby giving us consent to process your personal information that you have provided.

3.2.1 Information that is automatically collected

Cookies  are used to track your movements on our website. they collect information that makes the website remember you and tells us how you used our website. this makes websites relevant to your interest and needs.

They also help us find information once you have logged in or help us link your browsing information to you and your personal information, for example, when you choose to register for a service. We may use a persistent Cookie (a Cookie that stays linked to your browser) to record your details so we can recognise you if you visit our Website again.

4. When do we collect personal information

4.1  When you utilise our services.

5. Sharing of information

5.1 Personal information will  be kept by Firstlink Insurance Brokers  for no longer than necessary for the purposes for which the personal information is processed or as required by law or regulation.

6. Protection of information

6.1 Your information is of greater value therefore we take reasonable steps to protect your personal information from loss, misuse or unauthorized access.

6.2 You must always keep your personal information and any account numbers confidential and ensure that you do not disclose it to anyone.  

7.Your rights and obligations

 7.1 You have a right to access personal information that we hold about you and where such access is necessary for you to exercise and/or protect any of your rights.

7.2  According to the data protection act you have the following rights with regards to your personal information

7.2.1 Consent requirement that is  consent in writing from the data subject to collect any sensitive personal data.

7.2.2 Security requirements that is  he DPA requires us  to take appropriate technical and organizational measures that are necessary to protect data from unauthorized destruction, negligent loss, unauthorized alteration or access and any other unauthorized processing of the data.

7.2.3 Be informed about how your personal information is being used

7.2.4 All data subjects have the right to request that a data handler delete any data they may collect on them that the data subject considered false or incorrect.

7.2.5 All data subjects have the right to request correction of false or misleading personal information

7.2.6 All data subjects have the right to object to the processing of their personal information

8. Feedback

8.1  If you have any questions, concerns or complaints about this policy or non-compliance relating to this policy , you may contact our Information Officer in order for us to address your query.  You can contact the Information Officer via the following:

Phone: +263 242 744048/79

Email: info@riskmanagers.co.zw

Physical Address: 106 Swan Drive, Alexandra Park, Harare

9.Policy Review